Careers at The Charleston Sisters

At The Charleston Sisters, we're passionate about creating a seamless shopping experience and offering stylish, high-quality fashion to customers around the world. As our company continues to grow, we're always looking for talented individuals who share our creativity, ambition, and commitment to excellence.

If you're interested in joining a fast-growing e-commerce brand, we'd love to hear from you.

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Graphic Designer

Location: Remote

About the Role

Are you a creative and passionate Graphic Designer looking for an exciting opportunity in the world of e-commerce? The Charleston Sisters is seeking a talented designer to help shape our brand through visually engaging and high-quality content.

As a Graphic Designer, you will play a key role in creating compelling visuals for our website, social media channels, email campaigns, advertisements, and other marketing materials. Your creativity will directly contribute to strengthening our brand identity and enhancing the customer experience.

Responsibilities

• Design visually appealing graphics for our website, including banners, promotional materials, product images, and landing pages.

• Create engaging content for social media, email marketing campaigns, and digital advertisements.

• Develop creative concepts that align with our brand identity.

• Collaborate with our marketing team on new campaigns and product launches.

• Maintain consistency across all branding, graphics, and visual communications.

• Stay up to date with current design trends and recommend innovative ideas to improve our visual presence.

Requirements

• Proven experience as a Graphic Designer, preferably within e-commerce or digital marketing.

• Proficiency with Adobe Photoshop, Adobe Illustrator, Canva, Figma, or similar design software.

• Strong creativity with excellent attention to detail.

• Ability to manage multiple projects while meeting deadlines.

• Strong communication and collaboration skills.

• A professional portfolio showcasing previous design work.

What We Offer

• The opportunity to work with a fast-growing international e-commerce brand.

• A fully remote and flexible working environment.

• Opportunities for professional growth and creative development.

• Competitive compensation based on experience and qualifications.

• A collaborative, supportive, and innovative team culture.

Apply

Interested in joining our team?

Please send your CV, portfolio, and a short introduction to:

Email: info.thecharlestonsisters@gmail.com

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Customer Support Specialist

Location: Remote

About the Role

Do you enjoy helping people and providing exceptional customer service? We are looking for a friendly, professional, and customer-focused Customer Support Specialist to join The Charleston Sisters.

In this role, you will assist customers throughout their shopping experience by answering questions, resolving issues, and ensuring every customer receives outstanding support.

Responsibilities

• Respond to customer inquiries via email in a timely and professional manner.

• Assist customers with orders, shipping updates, returns, and general questions.

• Resolve customer concerns with empathy and efficiency.

• Maintain accurate records of customer interactions.

• Work closely with other team members to improve the overall customer experience.

• Help identify recurring customer issues and suggest improvements.

Requirements

• Previous experience in customer service or e-commerce support is preferred.

• Excellent written communication skills in English.

• Strong problem-solving abilities and attention to detail.

• Ability to remain professional and customer-focused in all situations.

• Comfortable working independently in a remote environment.

• Familiarity with Shopify or similar e-commerce platforms is an advantage.

What We Offer

• A flexible remote position.

• Competitive compensation.

• Opportunities for professional growth within a growing international company.

• A supportive and collaborative work environment.

• The opportunity to contribute to a customer-first fashion brand.

Apply

If you're passionate about delivering outstanding customer service, we'd love to hear from you.

Please send your CV and a brief cover letter to:

Email: info.thecharlestonsisters@gmail.com